Serving the GREATER Austin, Texas Area
Your best choice for AC, Heat Pump, & Furnace Repair
Aaron was outstanding. I've had many experiences with several A/C companies in Austin. Frankly, most of the companies are not reputable and look primarily to empty what they can from your wallet. Aaron from Go Green is the exact opposite. Based on my amateur knowledge of A/C systems, he guided me through troubleshooting steps over the phone without even taking my credit card number. Only after is was clear that professional services were required did we make an appointment. When he did perform the visit, he was thoroughly professional with my tenants and resolved the issue quickly. When I have my next A/C issue, there's no question to whom will be my first call. Simply, it was outstanding work.
My A/C was blowing warm air making the house very stuffy and uncomfortable. I called Go Green A/C and Heat because they had excellent reviews on Yelp and Google. They sent their tech Eddie out within one hour and Eddie quickly diagnosed the problem (backed up drain line) and recommended different ways I could address the problem myself. He also topped off the refrigerant in my A/C unit to improve its performance. Eddie was friendly, informative, and professional. Go Green will now be my go-to place for any A/C or heat related problems. I highly recommend them!
Alex was very professional and personable. He got to work very quickly and was right on time for our appointment. He didn't try to over complicate what he was explaining and used terms that I knew and recognized. This was extremely helpful in enabling me to understand my AC problems. I will be recommending Go Green Heating and Cooling to everyone, and will certainly keep their number close!
Go Green is my "go to" AC company. Alex was awesome. He called me first thing this morning to tell me he would be my technician today. He gave me an approximate time, since he was driving across the city during rush hour. He arrived 15 minutes sooner than he thought. His introduction was professional & friendly....and enthusiastic about finding the problem with my AC. He checked my thermostat, my furnace, and the outside unit. He determined within 5 minutes my problem, fixed it and started cooling my house down. Great service.....Great people.
Great experience with Alex who showed up early, and quickly diagnosed the issue. In almost less than a half hour, we were up and running again. Truly exceptional service! I would highly recommend this business!
Go Green has provided excellent customer service at each visit. Their technician are knowledgeable, they often get out the same day that I call, always professional and fair priced. I highly recommend Go Green. I am very pleased with the service I received.
We called after hours on a SUNDAY. I was surprised that someone answered. It was an answering service, but they forwarded our A/C repair request immediately to Go Green. Aaron called us back within a minute and explained their after hours service call fee. For only $55 more than a standard service call, Aaron came out Sunday night around 8 p.m and had us fixed by 9 p.m. A $55 premium was less than a decent hotel room, and made the whole family happy. Thanks!
Our A/C went out on a 100 degree Austin day and Go Green came out the same day to fix our problem. First though, Aaron troubleshooted with me over the phone...in case there was something I could do on my end and for him to understand the problem better. Super helpful and thoughtful. Once Aaron got here, it took him like 30 minutes tops to diagnose the problem (compressor) and replace it. Impressed by his professionalism and great customer service. All cool in here now, thanks Aaron! 🙂 Overall, I'd use them again for sure - pricing and service was great!