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March 27, 2020

Our COVID-19 Response

March 27, 2020 | Blog

As news on the coronavirus (COVID-19) changes from minute to minute, the health and safety of our customers, team, and community remain the number one priority of Go Green Heating and Cooling. As a locally owned company, Go Green is prepared to continue serving Austin with the standard of excellence you are accustomed to while exercising expanded health and safety practices.

As more and more people are practicing social distancing and self-quarantining, the basic infrastructure of your home will be seeing more use than usual. With more people home from school and work air conditioners will be running more frequently. With this expanded use, you are more likely to need HVAC repairs and services in your home.

It is imperative to the initiative of containing the virus that these essential systems remain working properly. Go Green Heating and Cooling is fully prepared to handle an increase in demand for air conditioning services while maintaining current and expanded safety standards.

While Go Green Heating and Cooling already works hard to maintain health and safety standards, we are expanding our policies to do our part in “flattening the curve.” These additional measures include:

  •  Taking employee temperatures daily
  • Wearing gloves, masks, and shoe covers
  • Sanitize hands before and after service calls

We assure you that we are monitoring the situation as it progresses and we are consistently following the guidelines of the Center for Disease Control (CDC) and the World Health Organization (WHO), as well as the policies of our local, state and federal governments.

As it stands, no Go Green Heating and Cooling employees have tested positive for COVID-19. If this changes, we will take action to prevent the further spread of the virus. Additionally, if any Go Green employee exhibits symptoms of COVID-19 they will be self-quarantined and relieved of duty until they are healthy and no longer contagious. It is our promise to maintain full transparency with you, our valued customers.

We are all concerned about COVID-19 and how it is affecting our community, but we have a plan of action to protect your well-being and the well-being of our team. We will take every precaution necessary to get the job done in a safe and responsible manner – for everyone involved.

Wishing you all good health,

The Go Green Heating and Cooling Team

An Austin AC company you can trust

At Go Green Heating and Cooling, no job is too big or too small.

Quality Work
We only hire the best technicians in the business. You can trust we'll get it done right the first time.
Reasonable Prices
We don't believe in blindsiding our customers with unaffordable parts and labor. We make HVAC services as affordable as possible.
Professional Service
As a family owned and operated business, we value treating our customers like family. Just check our 5-star reviews!
Customer Loyalty
We want you to feel comfortable on our service calls, so we call for professionalism and transparency from our technicians.

What Our Customers Say

Friendly & Reasonable

Friendly, professional, reliable, and reasonable price. I had a great experience upgrading my attic insulation. We had good communication, they did the job in a timely manner, and they didn’t pressure me to add on more than I needed. Quick and easy.

H. R.

Punctual & Responsive

Very pleased with Go Green! They were able to come out the same day I called and were very friendly, honest, and informative and did good work. Thanks Go Green!

Tyson P.

Dependable & Knowledgable

Totally happy with my A.C. check today. Feared the worst but you guys really came through. You are now my go-to A.C. guys. Highly recommended!

Jimmy L.

Experienced & Professional

Our technician, Mike was great! Went above and beyond to answer all my questions as well as doing a very efficient job.

Connie C.

Excellent Service

5-star service all around from the initial consultation to the final install. Thank you for a flawless experience, Brandon Acosta!

Ariel B.

Professional and Honest

After receiving a ridiculously high quote from the HVAC company sent out by our home warranty, my husband wanted a second opinion. Our technician Mike was thorough and honest about what needed repair. Not only was the diagnosis much simpler, so was the price. Mike got the repair done quickly and was very professional. We’ll definitely be calling Go Green again.

Kira N.

Professional and Knowledgeable

Such a professional process…from estimate through installation. The payment options were amazing. Brandon is terrific …explained everything from beginning to end. The technicians, knowledgeable, fast and thorough. Highly recommend Go Green!

Betsy W.
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